HAND CRAFTED JEWELLERY SHOP
CART




CUSTOM MADE OBJECTS 

ISA.COLLECTION WELCOMES CUSTOM ORDERS, AS LONG AS THEY MATCH ISA'S CREATIVE VISION AND VALUES. ISA.COLLECTION ALSO MAKES WEDDING RINGS IN SILVER AND GOLD. ISA.COLLECTION DOES NOT ACCEPT SILVER OR GOLD FOR REMELTING, OR MASSIVE PRODUCTIONS. AS AN INDEPENDENT ARTIST, ISA FOCUSES ON THE ART OF CRAFT MAKING TOGETHER WITH AN ENVIRONMENTALLY FRIENDLY PRODUCTION.
    

RETURNS

ISA.COLLECTION DOES NOT ACCEPT RETURNS. SHOULD THE JEWELLERY BE DAMAGED OR NOT KEEP THE PROMISED QUALITY, PLEASE SEND AN EMAIL TO ISACOLLECTIONOSLO@GMAIL.COM 
    

SHIPPING

 ALL ORDERS ARE HANDMADE BY ORDER, PLEASE ALLOW ONE TO TWO WEEKS OF SHIPMENT. THERE IS A MINIMUM 10 EURO HANDLING FEE IN ORDER TO ENSURE THE QUALITY AND SAFETY OF YOUR PACKAGE. IF YOU WANT TRACKING ON YOUR PACKAGE THIS SERVICE MUST BE CHOSEN TOGETHER WITH YOUR PURCHASE.
    

PRIVACY

ISA.COLLECTION TAKES THE PRIVACY OF THE CUSTOMERS VERY SERIOUSLY, AND DO NOT COLLECT INFORMATION ABOUT YOU THROUGH OUR WEBSITE IN AN EFFORT TO COMMUNICATE WITH YOU ABOUT OUR PRODUCTS, SERVICES, AND PROMOTIONS. NEITHER YOUR NAME NOR ANYTHING ABOUT YOU IS SOLD OR SHARED WITH ANY OTHER NON-AFFILIATED COMPANY OR AGENCY. ISA.COLLECTION HAVE THE RIGHT TO STOP OR DELAY ANY ORDER IF FRAUD IS SUSPECTED.


JEWELLERY CARE 

THE "TARNISHING" OF THE MATERIAL IS A CHEMICAL REACTION: OXIDATION (AKA REACTION WITH OXYGEN). THIS CAUSES THE DARK PATINA TO FORM ON 925 STERLING SILVER. TO REMOVE IT USE A SILVER POLISHING CLOTH OR A BATH OF LUKEWARM WATER, SALT AND A STRIP OF ALUMINIUM FOIL. IF THE OXIDATION IS PARTICULARLY STRONG, YOU CAN CLEAN IT WITH A SILVER BATH FROM THE DRUGSTORE OR JEWELLER.


RING SIZES

TO DETERMINE YOUR RING SIZE, PLACE A STRIPE OF PAPER AROUND YOUR FINGER AND TAPE IT TOGETHER. USE THE PHOTO UNDER AS A GUIDENCE TO MEASURE THE DIAMETER. THE OUTER LINE SHOULD BE VISIBLE WITHIN THE RING.