CART
CUSTOM MADE OBJECTS
ISA.COLLECTION WELCOMES CUSTOM ORDERS, AS LONG AS THEY MATCH ISA'S CREATIVE VISION AND VALUES. ISA.COLLECTION ALSO MAKES WEDDING RINGS IN SILVER AND GOLD. ISA.COLLECTION DOES NOT ACCEPT SILVER OR GOLD FOR REMELTING, OR MASSIVE PRODUCTIONS. AS AN INDEPENDENT ARTIST, ISA FOCUSES ON THE ART OF CRAFT MAKING TOGETHER WITH AN ENVIRONMENTALLY FRIENDLY PRODUCTION.
RETURNS
ISA.COLLECTION DOES NOT ACCEPT RETURNS. SHOULD THE JEWELLERY BE DAMAGED OR NOT KEEP THE PROMISED QUALITY, PLEASE SEND AN EMAIL TO ISACOLLECTIONOSLO@GMAIL.COM
SHIPPING
ALL JEWELLERY IS HANDMADE TO ORDER; PLEASE ALLOW ONE TO TWO WEEKS FOR SHIPMENT. A MINIMUM HANDLING FEE OF 10 EUROS FOR DOMESTIC SHIPPING IS APPLIED TO ENSURE THE QUALITY AND SAFETY OF YOUR PACKAGE.
FOR INTERNATIONAL SHIPPING, IT IS HIGHLY RECOMMENDED TO SELECT THE TRACKING OPTION TO ENSURE YOUR PACKAGE CAN BE MONITORED DURING TRANSIT. IF YOU WOULD LIKE TRACKING FOR YOUR PACKAGE, THIS SERVICE MUST BE SELECTED AT THE TIME OF PURCHASE.
PLEASE NOTE THAT ISA.COLLECTION IS NOT RESPONSIBLE FOR ANY LOST PACKAGES. THANK YOU FOR YOUR UNDERSTANDING AND SUPPORT.
ISA.COLLECTION WELCOMES CUSTOM ORDERS, AS LONG AS THEY MATCH ISA'S CREATIVE VISION AND VALUES. ISA.COLLECTION ALSO MAKES WEDDING RINGS IN SILVER AND GOLD. ISA.COLLECTION DOES NOT ACCEPT SILVER OR GOLD FOR REMELTING, OR MASSIVE PRODUCTIONS. AS AN INDEPENDENT ARTIST, ISA FOCUSES ON THE ART OF CRAFT MAKING TOGETHER WITH AN ENVIRONMENTALLY FRIENDLY PRODUCTION.
RETURNS
ISA.COLLECTION DOES NOT ACCEPT RETURNS. SHOULD THE JEWELLERY BE DAMAGED OR NOT KEEP THE PROMISED QUALITY, PLEASE SEND AN EMAIL TO ISACOLLECTIONOSLO@GMAIL.COM
SHIPPING
ALL JEWELLERY IS HANDMADE TO ORDER; PLEASE ALLOW ONE TO TWO WEEKS FOR SHIPMENT. A MINIMUM HANDLING FEE OF 10 EUROS FOR DOMESTIC SHIPPING IS APPLIED TO ENSURE THE QUALITY AND SAFETY OF YOUR PACKAGE.
FOR INTERNATIONAL SHIPPING, IT IS HIGHLY RECOMMENDED TO SELECT THE TRACKING OPTION TO ENSURE YOUR PACKAGE CAN BE MONITORED DURING TRANSIT. IF YOU WOULD LIKE TRACKING FOR YOUR PACKAGE, THIS SERVICE MUST BE SELECTED AT THE TIME OF PURCHASE.
PLEASE NOTE THAT ISA.COLLECTION IS NOT RESPONSIBLE FOR ANY LOST PACKAGES. THANK YOU FOR YOUR UNDERSTANDING AND SUPPORT.
JEWELLERY CARE
THE "TARNISHING" OF THE MATERIAL IS A CHEMICAL REACTION: OXIDATION (AKA REACTION WITH OXYGEN). THIS CAUSES THE DARK PATINA TO FORM ON 925 STERLING SILVER. TO REMOVE IT USE A SILVER POLISHING CLOTH OR A BATH OF LUKEWARM WATER, SALT AND A STRIP OF ALUMINIUM FOIL. IF THE OXIDATION IS PARTICULARLY STRONG, YOU CAN CLEAN IT WITH A SILVER BATH FROM THE DRUGSTORE OR JEWELLER.
RING SIZES
TO DETERMINE YOUR RING SIZE, PLACE A STRIPE OF PAPER AROUND YOUR FINGER AND TAPE IT TOGETHER. USE THE PHOTO UNDER AS A GUIDENCE TO MEASURE THE DIAMETER. THE OUTER LINE SHOULD BE VISIBLE WITHIN THE RING.
PRIVACY
ISA.COLLECTION ARE DEEPLY COMMITTED TO HANDLING YOUR PERSONAL INFORMATION WITH CARE. ALL THE PERSONAL INFORMATION SAVED AT THE SITE WILL NOT BE SOLD OR USED FOR ANY OTHER PURPOSES OTHER THAN ENSURING A SMOOTH SERVICE FOR OUR CUSTOMERS. YOU ALSO HAVE THE RIGHT TO REVIEW ALL PERSONAL INFORMATION WE HAVE STORED ABOUT YOU. ISA.COLLECTION HAVE THE RIGHT TO STOP OR DELAY ANY ORDER IF FRAUD IS SUSPECTED.
COOKIES
IN ORDER FOR OUR WEBSITE TO FUNCTION PROPERLY, WE STORE INFORMATION IN COOKIES. COOKIES ARE SMALL TEXT FILES THAT ARE STORED ON YOUR DEVICE WHEN YOU VISIT A WEBSITE. THESE ARE USED FOR VARIOUS PURPOSES SUCH AS WEB ANALYTICS, KEEPING TRACK OF YOUR SHOPPING BASKET AND SITE SETTINGS AND THE PRODUCTS YOU ARE BROWSING IN ORDER TO PROVIDE YOU WITH THE MOST RELEVANT AND INSPIRING EXPERIENCE.
BY USING OUR SITE YOU ARE CONSENT TO US STORING AND READING DATA IN THESE COOKIES FOR THE CURRENT AND FUTURE SESSIONS ON OUR WEBSITE. YOU CAN CHOOSE TO OPT OUT OF THIS BY TURNING OFF OR CLEARING COOKIES IN YOUR WEB BROWSER BUT BE AWARE THAT CERTAIN ASPECTS OF THE WEBSITE WILL BE DEGRADED OR NON-FUNCTIONAL. WE CANNOT GUARANTEE THE SMOOTH OPERATION OF THE SITE WITHOUT COOKIES ENABLED.
THE GDPR (GENERAL DATA PROTECTION REGULATION) INCLUDES A NUMBER OF RULES FOR WHEN YOU ARE ALLOWED TO STORE PERSONAL DATA.
STRIPE
STRIPE PAYMENT METHOD, PAYMENT IS PROCESSED BY THE PAYMENT SERVICE PROVIDER STRIPE PAYMENTS EUROPE LTD. YOUR DATA WILL ONLY BE PASSED ON FOR THE PURPOSE OF PAYMENT PROCESSING WITH THE PAYMENT SERVICE PROVIDER STRIPE PAYMENTS EUROPE LTD. AND ONLY TO THE EXTENT NECESSARY. FOR MORE INFORMATION ABOUT STRIPE'S PRIVACY POLICY, PLEASE VISIT: HTTPS://STRIPE.COM/EN-NO/PRIVACY
COMPANY INFO
ISA.COLLECTION
OWNER: MADELEN ISA LINDGREN
PHONE: +47 40286404
E-MAIL: ISA.COLLECTIONOSLO@GMAIL.COM
BUSINESS REGISTRATION NUMBER: 918861416
ADDRESS: NABBETORPVEIEN 112 1636 GAMLE FREDRIKSTAD, NORWAY